Home Visit Computer Repair in Balerno

Every computer job is a little different, so we discuss the work and the price directly with you before anything starts. Send us a message or give us a call with a quick description of the issue and we'll come back with a clear plan tailored to your computer. No surprises and no hidden fees — you'll know exactly what's involved before you commit.

Most home visit computer repair jobs in Balerno are completed the same day or within 24–48 hours, depending on the fault and parts availability. If you book first thing in the morning, simple fixes are usually returned by the evening. For more complex jobs we can collect from anywhere in EH14 — Lanark Road West, Bridge Road, Main Street — and keep you updated by message until the computer is back with you.

Yes — we cover the full EH14 postcode area. That includes Lanark Road West, Bridge Road, Main Street, the Pentland Hills edge, Currie border, Bavelaw, and the rest of central Edinburgh. Whether you need a workshop drop-off, a home visit, or doorstep collection, we adapt to fit your schedule.

All our labour comes with a 30-day workmanship warranty — if the same fault returns, we'll put it right. Parts we supply (batteries, SSDs, screens, keyboards) carry the manufacturer's warranty, typically 6–36 months depending on the component.

We work with every major brand and configuration in Balerno. Whether your computer is consumer, business-grade, or a custom build, send us the model details and we'll let you know what's involved.

Yes — and most home visit work in Balerno actually happens outside 9-5. We work weekday evenings to 8pm and Saturday/Sunday slots are normal availability rather than "out of hours". Same hourly rate, no weekend surcharge. The only thing we charge extra for is genuine emergency callouts (faster than 4 hours from booking), and that's by prior agreement only.

Just three things really: power-on password, wifi password (if relevant), and a quick description of what's going wrong. If you've taken screenshots of error messages or jotted down when problems happen, even better. For Balerno visits we bring everything else — diagnostic tools, USB drives, replacement cables, even a label printer for keeping track of cables before we move things. No need to clear the desk.

Yes — we work with Balerno small businesses regularly. On-site, we cover network setup and troubleshooting, workstation builds and migrations, printer/scanner support, Microsoft 365 / Google Workspace administration, basic server tasks, and cybersecurity hardening. We can do one-offs or set up a recurring monthly arrangement that includes proactive maintenance. Out-of-hours slots are available where minimising downtime matters more than cost.