Data Recovery & Backup
Lost important files? We recover data from damaged drives and set up reliable backup solutions in Edinburgh.
What We Do
Data loss can happen to anyone — an accidentally formatted drive, a hard disk that suddenly stops spinning, a USB stick that won't show up, files lost to ransomware. Whatever the cause, our specialists have the tools and expertise to get your files back. We work with mechanical hard drives, SSDs, NVMe drives, USB sticks, SD cards, RAID arrays, and even physically damaged or water-affected media.
Every job starts with an honest assessment. We tell you what is recoverable, what isn't, and what it will cost — before any work begins. We always work from a bit-for-bit clone of your drive to protect the original media, and we set up reliable backup systems afterwards so you never have to face this situation again.
Common Causes of Data Loss
Accidental Deletion
Emptied the recycle bin or formatted the wrong drive? We can often recover files that have been accidentally deleted, even after a quick format.
Mechanical Drive Failure
Clicking sounds, drives that won't spin up, or read errors. We extract data from physically failing hard drives using specialist recovery hardware.
SSD & NVMe Failure
SSDs fail differently from hard drives — controllers die, NAND wears out, drives drop offline. We use specialist tools tailored to flash-based storage.
File Corruption
Corrupted files from power cuts, improper shutdowns, or software errors. We repair and recover corrupted documents, photos, and databases.
Virus & Ransomware
Malware that encrypts or destroys your files can be devastating. We recover data affected by viruses and ransomware attacks wherever possible.
Liquid & Physical Damage
Spilled drinks, dropped laptops, fire damage. We carefully dry, clean, and assess affected media to retrieve as much data as possible.
RAID & Server Drives
Failed RAID arrays, lost configurations, or multiple drive failures. We rebuild RAID 0, 1, 5, 6, and 10 arrays and recover the data within.
Power Surge Damage
Lightning strikes and surges can fry drive electronics while leaving the platters intact. We can often replace the PCB and recover the data.
OS Reinstall Mistakes
Wiped the wrong drive during a Windows install or partition resize? We recover data from accidentally overwritten partitions where the new write footprint is small.
Devices We Recover Data From
We handle data recovery across all common storage media. No matter where your data was stored, we can help:
Don't see your media listed? We most likely still recover from it. Get in touch and let us know what you have.
Our Data Recovery Process
- Drop Off or Collection — Bring your device to us, post it in, or we can collect it from your home or office across Edinburgh and surrounding areas.
- Free Assessment — We examine your device and diagnose the type and extent of data loss. You receive an honest evaluation of what can be recovered before any work begins.
- Drive Imaging — We create a bit-for-bit clone of your storage device to work from. This preserves the original drive and ensures no further data loss during recovery.
- Data Extraction — Using professional recovery tools, we scan the cloned image and extract your files — documents, photos, videos, emails, and more.
- Verification, Return & Warranty — We verify the integrity of all recovered files, transfer them to a new drive, and return your data, all backed by our workmanship warranty.
Backup Best Practices
Once we've recovered your data, follow these best practices to make sure you never face data loss again:
- Follow the 3-2-1 rule: three copies of your data, on two different media types, with one copy off-site
- Set up automatic cloud backup (OneDrive, Google Drive, Backblaze, iDrive) so you don't have to remember
- Keep at least one external drive that lives unplugged when not in use, safe from malware and surges
- Test your backups regularly — an untested backup is just hope, not a recovery plan
- Don't rely on RAID alone — RAID is uptime, not backup. A deleted file is gone from every disk
- Replace drives older than 5 years before they fail — SMART warnings are your last chance
- Use a UPS to protect against power cuts that can corrupt files mid-write
- Stop writing to a drive the moment you suspect data loss — further use can overwrite recoverable files
Why Choose Us for Data Recovery
Safe-First Approach
We always work from a forensic clone of your drive, never the original. If a recovery attempt fails, your media is unchanged and other specialists can still try.
Confidential & Secure
Your data is treated with strict confidentiality. We do not look through files, we securely destroy clones after handover, and we never use third-party clouds.
Transparent Pricing
No hidden fees throughout. We give an honest probability of success and a clear price upfront before any chargeable work begins.
Frequently Asked Questions
Common questions about our data recovery service.
In many cases, yes. We use specialist tools to recover data from drives that have failed mechanically or electronically. We assess the drive first and advise on the likelihood of a successful recovery.
Simple recoveries from accessible drives can be completed within 24 to 48 hours. More complex cases involving physical damage may take several days depending on the severity.
No data recovery can be guaranteed, as success depends on the type and extent of the damage. We always carry out a full assessment first and provide an honest appraisal before proceeding.
Yes. Water damage does not always destroy stored data. We carefully dry and clean the affected components and use specialist techniques to retrieve as much data as possible.
Yes. We recover data from SSDs, USB flash drives, SD cards, and other solid-state media. The process differs from traditional hard drives but we have the tools and experience to handle both.